Internal Error

An Internal error has occurred; please contact Advanced Publishing Technology support staff.

The exception occurred in the RCAServer method Sub_gchcirc.lakewaypublishers.com/getNewSubnTemplates with args [u''].
Following is a traceback of the error :
[Failure instance: Traceback: : (Error) ('01000', '[01000] [Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionWrite (send()). (10054) (SQLExecDirectW); [08S01] [Microsoft][ODBC SQL Server Driver][DBNETLIB]General network error. Check your network documentation. (11)') u'SELECT [COLUMNS_1].[TABLE_SCHEMA], [COLUMNS_1].[TABLE_NAME], [COLUMNS_1].[COLUMN_NAME], [COLUMNS_1].[IS_NULLABLE], [COLUMNS_1].[DATA_TYPE], [COLUMNS_1].[ORDINAL_POSITION], [COLUMNS_1].[CHARACTER_MAXIMUM_LENGTH], [COLUMNS_1].[NUMERIC_PRECISION], [COLUMNS_1].[NUMERIC_SCALE], [COLUMNS_1].[COLUMN_DEFAULT], [COLUMNS_1].[COLLATION_NAME] \nFROM [INFORMATION_SCHEMA].[COLUMNS] AS [COLUMNS_1] \nWHERE [COLUMNS_1].[TABLE_NAME] = ? AND [COLUMNS_1].[TABLE_SCHEMA] = ? ORDER BY [COLUMNS_1].[ORDINAL_POSITION]' (u'dbo_template', u'dbo')
twisted\web\server.pyo:191:render
RCAServer.pyo:263:render
twisted\internet\defer.pyo:134:maybeDeferred
twisted\internet\defer.pyo:1187:unwindGenerator
--- ---
twisted\internet\defer.pyo:1045:_inlineCallbacks
Subscriber.pyo:508:rpc_getNewSubnTemplates
Subscriber.pyo:522:getNewSubnTemplatesDeferred
Subhandler.pyo:138:getTable
sqlalchemy\schema.pyo:333:__new__
sqlalchemy\schema.pyo:397:_init
sqlalchemy\schema.pyo:425:_autoload
sqlalchemy\engine\base.pyo:1603:run_callable
sqlalchemy\engine\base.pyo:1126:run_callable
sqlalchemy\engine\default.pyo:258:reflecttable
sqlalchemy\engine\reflection.pyo:397:reflecttable
LowerCaseInspector.pyo:14:get_columns
sqlalchemy\engine\reflection.pyo:254:get_columns
:1:
sqlalchemy\engine\reflection.pyo:49:cache
sqlalchemy\dialects\mssql\base.pyo:1050:wrap
sqlalchemy\dialects\mssql\base.pyo:1059:_switch_db
sqlalchemy\dialects\mssql\base.pyo:1310:get_columns
sqlalchemy\engine\base.pyo:664:execute
sqlalchemy\engine\base.pyo:764:_execute_clauseelement
sqlalchemy\engine\base.pyo:878:_execute_context
sqlalchemy\engine\base.pyo:871:_execute_context
sqlalchemy\engine\default.pyo:320:do_execute
]